We have an out-of-hours emergency service for patients registered with our practice ONLY.
Just phone the normal surgery number, 01275 852143, and a recorded message will give you the mobile number of one of our 3 dentists – Mr Rautenbach, Mr Roberts or Mr Collard.
Alternatively and for NHS patients, if you have a severe problem such as uncontrolled pain, swelling, bleeding or trauma out of hours or on bank holidays or weekends , you can call NHS 1-1-1 by dialling 1 1 1, where your problem will be assessed and you will be directed to an NHS dentist. This service is available from 6pm to 9 pm Monday , Wednesday and Friday evenings and from 9 am to 5 pm on Saturdays, Sundays and on Bank Holidays. If your dental problem is NOT severe, please call the practice during normal working hours where we will endeavour to offer you an urgent appointment slot.
The charge for emergency call outs at our practice is £125. There is no call out fee for Denplan Care or Denplan Essentials patients as this is covered by your insurance.
We would like to draw your attention to what constitutes a dental emergency:
- Uncontrollable bleeding – haemorrhage
- Facial swelling due to abscess
- Trauma as a result of an accident
- Pain that has been constant for several hours