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for all the family 01275 852143

“Just a short note to thank both Mr Rautenbach and Helen for the work on my new front crown last week.  It has exceeded my wildest dreams – so  natural looking and best of all when I left you there was no discomfort at all.  I hardly knew I had visited the surgery”  Mrs L W ****

I am a very nervous patient but I feel at ease with my dentist. There is a choice of music whilst having the treatment done to help take my mind off of what is being done  J C******

Always welcoming, always professional, always a pleasure   Mr T  P****

I have always found your services outstanding   P L******

An excellent dentist – would recommend him to anyone   mr D B******

 Mr Rautenbach is really friendly and clever!   George aged 13

I would like to let you know how pleased I am with the treatment I have received from Mr Roberts and all the staff at your practice.  I have had numerous problems over the last 6 months and Mr Roberts has been very patient and professional and the treatment I have received from him has been first class, and I can honestly say at no time have I had pain whilst he has been treating me.  I would have no hesitation in recommending both him and the practice to others.  Mrs J F

I am a reluctant and nervous patient but Steve Collard’s skill and personality makes “going to the dentist” no longer a problem.  Mr M K    Nailsea

Having been a patient of Steve Collard since childhood, now as a wheelchair user, I am pleased that since the surgery moved to the Station Rd premises, I am able to be treated by him at his downstairs surgery on a Tuesday afternoon.  Mr SK    Nailsea

Dear Mr Rautenbach I really can’t thank you enough for restoring my front tooth on Sunday evening recently. It really couldn’t have happened at a worse time, having to get up at 4 am to catch a plane. I really did  appreciate your kindness that Sunday.   A R**********

I am just writing to say a big “thank you” to all of the staff, including those that I have had dealings with just recently.  I have attended your practice for many years and have always found all the staff, receptionists, dental nurses and of course the dentists themselves, Mr Collard as my usual dentist in particular, to be very polite, efficient, helpful and reassuring. This was reinforced once again when last Wednesday whilst in France I broke a crown on one of my front teeth and also broke the post holding the crown.  I had already been due to come back to England on Thursday for just 5 days as I am in France for the summer holidays and having explained the whole situation to the receptionist I was booked in for an urgent appointment.  She obviously made good written notes as I then later received both an e-mail and a telephone message explaining that it was felt that I would need a longer appointment than originally booked and this was also made within the timescale.  Having attended yesterday, I was delighted that Mr Roberts was able to completely resolve my problem without having to effect just a temporary repair as I had thought would be the case.  Friends have expressed amazement that this was dealy with so promptly and helpfully, and having heard various tales of woe about their own experiences, I feel that my thanks to everyone, formally expressed, is way overdue.     Mrs D B*****

This dentist is wicked – never had any comebacks form work done in the past.  Looking forward to sorting out teeth once and for all.  Mr R  B *******   (patient of David Roberts)