Charter on Patient Safety
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.
As a member of CODE, the practice is kept up to date with the latest guidelines, good practice and regulations. We run a continuous improvement programme called iComply.
As the Practice Manager I have overall responsibility for the practice. I lead and support the team through regular meetings, staff training, personal development and regular appraisals.
We always welcome questions, comments and suggestions from patients and the team. Please contact the Practice if we can help you in any way.
The Practice Manager.